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Service and Spare Parts

In the event of your electrical appliance requiring service, or if you wish to purchase Kelvinator spare parts,
contact your local Kelvinator Service Centre by telephoning:
0800 222 825 or 021 681 7500 (South African Customers)
+27 21 681 7500 (International Customers)

Help us to help you

Please determine your type of enquiry before writing or telephoning. When you contact us we need to know:

  • Your name
  • Telephone Number
  • Physical Address where appliance is located
  • Model and Serial Number of the Kelvinator appliance
  • Clear and concise details of the fault

Customer Care

For general enquiries or information regarding Kelvinator appliances or spare parts contact:
Customer Care Department
P.O. Box 8334

South African Customers: 0800 222 825 or 021 681 7500
International Customers: +27 21 681 7500
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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